POLICY

Privacy Policy

This policy explains how Peptiv8 (UK site) collects, uses, stores and protects personal information when you browse, enquire, or place an order. We handle personal information in line with applicable UK data protection requirements, including UK GDPR and the Data Protection Act 2018.

Information we collect

Contact and enquiry details (name, email, phone, institution/lab name).
Order and communication records.
Basic technical data (IP address, browser/device information, page usage).

How we use information

To process requests and orders for research-use products.
To provide support, shipping updates, and COA-related communication.
To maintain security, prevent misuse, and improve site performance.

Data sharing and retention

We share data only where needed for legitimate operations (for example payment processing, shipping providers, and lawful compliance requirements). We retain information only as long as reasonably required for business, legal, and audit obligations.

Your rights

You may request access, correction, deletion (where applicable), objection, or restriction of processing by contacting sales@peptiv8.com.